§ Working with small businesses solopreneurs and entrepreneurs helping them solve the following business problems:
§ Working as a sourcing agent to help Israeli companies export products to the United States
§ Quadrupled corporate gifting sales by cultivating business relationships that led to warm client referrals.
§ Increased retail street traffic 100% within four years of purchasing Illinois Nut & candy by turning a drab retail store front store into a Skokie landmark.
§ Created reputation for customer service that led to a loyal customer following, winning third place in the Village of Skokie 2014 Merchant of the Year followed by winning First
Place the following year. Then in 2017 recognized by Chicago Magazine (TM) as one of the top 10 places in Skokie.
§ Used local television and newspaper exposure to create national brand recognition, including The Today Show, How It’s Made, and Four Weddings leading to 20% sales jump after product placement.
§ Used unconventional marketing techniques to win local awards including 2009 Best New Product, 2012 local hamburger contest, and a 2010 truck wrapping contest all of which lead to name placement both locally as well as nationally.
§ Relaunched the companies website from an online brochure into an online sales tool that brings in an additional 5% annually without paying for click, not to count thousands of sales that result from the site being used as brochure ware.
§ Increased sales by over 60% while not increasing staff costs proportionality.
§ Change the Christmas holiday season from the first two weeks of December to being a Holiday season starting the week before Halloween and ending the week after New Years. This increased corporate sales by adding two and half months to the gifting season.
§ Renegotiated, utility contracts on regular intervals keeping the costs constant of lowering costs resulting in annual savings.
§ Eliminated printed Village Trustee agendas by creating a paperless packet, saving $5000 annually.
§ Developed and gained approval for Village’s first Information Technology Disaster Recovery Plan, resulting in a document that was usable.
§ Designed and implemented an integrated audio visual technology solution for the Council Chamber resulting in a solution that exceeded expectations while staying within the a predetermined budget.
§ Developed RFP’s for equipment leading to the acquisition of equipment for various departments with user service level agreements that guaranteed departments would not be without vital tools needed to complete jobs.
§ Reduced downtime by managing quality assurance projects
§ Condensed development time of small projects by 50% within six months by creating user-friendly Word templates that forced teams to define requirements.
§ Developed and personally delivered software training to over 100 staff members as part of a conversion from a paper based system to an electronic database. Manual was delivered on time and training allowed users to begin using system upon installation.
§ Reduced development and testing time by 20% for a dot-com by developing documentation and testing procedures.
§ Shortened training cycle by rewriting training materials reducing the need to retrain clients on site.
§ Taught High School History and Social Sciences at Carl Schurz High School.
§ Taught college level introduction to computer courses at Roosevelt University and Oakton Community College always receiving exemplary reviews from the students.